Cleaner buildings,
less work for your team.
Multifamily Valet is full-service waste care for apartments, condos, townhomes, rentals, and senior living, with doorway collection your residents will appreciate. Try it free for two weeks.
One provider for all of it.
Multifamily Valet covers the everyday collection and the jobs around it, so your team spends less time on waste.
- Doorway collectionWe collect waste from each resident's door nightly or on set nights each week, and take it to your disposal area.
- Carts to the curbFor properties with municipal carts, we bring them out on collection day and back once they're emptied.
- Recycling and organicsWe break down cardboard and keep recycling and green waste separate, so everything ends up in the right bin.
- Resident supportResidents can reach us directly with questions, and we provide the notices and handouts that keep everyone on the same page.
- Bulky and move-out removalAs an add-on service, we haul away bulky items like furniture and mattresses, plus move-out debris, on demand.
- Problems flagged earlyWe note overflowing bins, dumped items, and damaged carts in your photo log, so small issues get fixed before they become big ones.
Whether you manage one building or a whole portfolio, we tailor collection to each property and keep the same standard at every one: apartment buildings, condos and strata councils, townhome complexes, purpose-built rentals, and senior and independent living communities.
From walkthrough to monthly reports.
- 01
Walkthrough and quote
We tour your property, map the route to your disposal area, agree on collection nights and a set-out window, and provide a written quote.
- 02
Resident notice
We provide a ready-to-send email and printed handouts with everything residents need: collection nights, how and when to set bags out, and how to reach us.
- 03
Your free trial begins
Two weeks of full doorway collection at no cost. Residents set bags out during the agreed window, and we take them to your disposal area.
- 04
Photo log and monthly summary
A photo of every round, issues flagged as we find them, and a monthly summary ready for owners or your strata council.
Built to make your job easier.
Doorway collection is more than a perk for residents. Done reliably, it takes work off your team, cuts down on complaints, and helps keep residents happy.
Off your plate
Residents can come to us directly, so fewer emails land in your inbox. Anything outside our scope is promptly passed to the right person.
Protects the building
Bags go into lined carts at each door, so fewer drips, stains, pests, and odours, and fewer emergency cleanups for your maintenance team.
Always accountable
We show up on the nights we agree, every week, and photograph every collection. If we ever miss something, we come back and collect it at no charge.
Reports to share
A monthly summary of every collection, the issues we flagged and how we handled them, and the types of resident questions we fielded, for owners or your strata council.
Kept in the loop
Guaranteed same-day communication, 7 days a week. That covers your questions, urgent issues, and anything we flag during collection.
Residents stay longer
It gives your property an edge. Prospects notice it on a tour, and residents have one more reason to renew.
An amenity residents will love.
Set your bag outside your door on collection night, and we take it from there. Before collection begins, you'll get a simple guide covering what goes out, when, and how.
- No more garbage runsNo trips to the garbage room, and no need to haul bags out in the rain, snow, or ice.
- Safer eveningsNo carrying bags through dark parkades or out to the bins at night.
- A real helpEspecially for seniors, parents juggling little ones, and anyone with limited mobility or time.
- A cleaner buildingBags go straight into our lined carts at your door, so nothing drips through the hallways or elevators on the way out.
- Professional and respectfulOur uniformed staff work quietly and treat your building like it's our own.
- A direct line to usQuestions or concerns? Call, text, or email, and you'll hear back the same day.
See it working before you pay.
Every property gets a written quote after a walkthrough, based on your units, layout, and how often you'd like collection, so you know the cost before anything starts. Then try two weeks of full service at no cost. If it isn't the right fit, you walk away with nothing owed.
Your free trial includes:
- Full doorway collection. Nightly or on set nights, exactly as it will run after the trial.
- Resident notices, done for you. A ready-to-send email and printed handouts.
- A photo log of every collection. Issues we flag reach you the same day.
- Same-day communication. For you and your residents, 7 days a week.
- A check-in before the trial ends. We'll review how it's going and fine-tune anything that needs it. If it's working, service carries on at your quoted rate with no break.
Common questions.
Anything else? Call, text, or email and we'll reply the same day, 7 days a week.
How is pricing set?
Multifamily Valet is quoted per property, based on the number of units, the building layout, and how often you'd like collection. You'll get a written quote after your walkthrough, before the free trial starts, so you know the cost upfront.
How quickly can we start?
Collection can usually start within a week of the walkthrough. We provide the resident notices, from a ready-to-send email to printed handouts, so your team only needs to confirm access and a start date.
Can you cover several properties under one agreement?
Yes. Portfolio accounts get one agreement, one point of contact, and one invoice, with the same service standard and reporting at every property.
What if you miss a collection night?
In the rare event that we miss something, we'll come back and collect it as quickly as possible, at no charge. Things happen, but we stand behind our work and will make it right.
What are the contract terms?
Your written quote comes before the two-week free trial starts. Before the trial ends, we'll agree on terms that suit your building, so service carries on without a gap.
Let's talk about your building.
Start with a walkthrough and a written quote based on your property's size, layout, and how often you'd like collection. Then try doorway collection free for two weeks.